Published on October 5, 2021
Updated on May 7, 2024

The rise of e-commerce has led to the fragmentation of goods flows and deliveries in cities. However, a green logistics system is still possible and Le Groupe La Poste is committed to helping achieve this: by reducing its greenhouse-gas and particle emissions and noise pollution, by becoming more integrated within cities, and by working hand-in-hand with the local authorities and the entire urban logistics ecosystem

Urban logistics refers to all flows of goods that enter and leave a city, and circulate with it. For the most part, these flows are linked to BtoB ¹ (85 %) markets. However, in recent years, the growth of e-commerce has caused the volume of BtoC ² goods flows to explode. Consequently, for la Poste, the challenge in relation to e-commerce is to handle more and more parcels and goods that need be delivered or collected in cities, without increasing the emissions and disturbances due to this activity: congestion, noise, pollution, etc.

La Poste is rising to challenge of greener urban logistics

As a long-standing player in the sector, Le Groupe La Poste has made low-emission urban logistics a priority in its strategic plan: "La Poste 2030, committed to you". Both in France and Europe, the Group's goal is to become a central cog in the distribution and delivery of carbon-free goods in urban areas.

Along with its various operators, brands and subsidiaries (the Services-Mail-Parcels branch, Colissimo, DPD France, Chronopost, Pickup, etc.), Le Groupe La Poste has risen to this challenge. In addition to taking effective action to reduce greenhouse gas (GHG) and pollutant emissions linked to its logistics activities, the Group is developing new locally-based services and mobilising all its stakeholders to co-construct the logistics solutions of the future.

The 4 key focus points involve:

Reducing the environmental impact of logistics activities

Since 2013, Le Groupe La Poste has been committed to decarbonising the transportation and delivery of goods in cities.

It is also actively working to better integrate its logistics activities into cities.

By optimising its delivery rounds, the Group can significantly reduce its greenhouse gas (GHG) emissions.

post man driving bicycle in a street

Developing local logistics

In view of the growing use of digital applications, and in response to consumers' expectations in terms of local, personalised services, La Poste is developing new logistics solutions to reduce the environmental impact of its operations.

Certain solutions have a direct impact on the level of C02 emissions by improving the percentage of parcels that are delivered at the first attempt. All of the solutions meet the expectations of urban dwellers, who wish to live, work and consume while limiting their need to travel

Working with local authorities to co-construct solutions

La Poste's close collaboration with local authorities is crucial to achieving its goals in terms of reducing the emissions linked to its activities.

The Group has opened discussions with the major cities in France in order to build coordinated and synchronised action plans.

Several cities have already committed themselves to working together with La Poste and have adopted an action plan

Working together with the logistics industry

Le groupe La Poste encourages the sharing of expertise in order to develop new responses to the environmental and operational challenges of urban logistics.

La Poste is working with industry professionals, public authorities, researchers, etc. to develop new solutions aimed at reducing traffic congestion and decarbonising cities.

These exchanges foster dialogue and lead to the development of more efficient urban logistics solutions on the ground.

The Group's CSR policy

In addition to its environmental commitment, as a responsible employer, Le Groupe La Poste promotes social and societal responsibility throughout the urban logistics value chain.

Find out more