The universal postal service involves collecting and delivering post across the country six days a week. It includes letters weighing up to two kilograms, parcels weighing up to 20 kilograms and registered mail where the value is declared.
France has decided to adopt an extensive universal postal service which « contributes to social cohesion and balanced development in the country ». The service respects the principles of equality, continuity and adaptability, abiding by quality standards detailed in the French Postal and Electronic Communications Code. The goal is simple: to guarantee all users across France an accessible, permanent and fair service.
La Poste employees work six days a week across the country, collecting and delivering post. Although essential, these key stages of the universal postal service are not the only activities employees carry out on a daily basis. Because adaptability is one of our strengths, we also help customers wanting to post items at post offices.
Our services are affordable for all users and postage costs the same no matter the destination (within mainland France). By respecting the principles of equality, we can offer as many people as possible the chance to benefit from essential services like sending or receiving a letter or parcel.