La Banque Postale

In a competitive and demanding macroeconomic environment, La  Banque Postale (LBP) is the 12th largest bancassurer in the eurozone, serving 10  million active banking customers, 33  million property & casualty policyholders and 10 million savings/pension policyholders, in 18 countries, with a comprehensive range of products accessible to all. As a mission-led company, LBP is continuing to implement its roadmap and remains focused on its objective of building a European leader in bancassurance committed to efficiently delivering socially responsible products and services to all of its customers.

LBP is continuing its drive to win new customers and increase affinity sales in retail banking, signing up 538,000 new and newly equipped existing retail customers in 2025. It has overhauled its customer segmentation, which is now broken down into three service models (Essential, Local and Supported), each with different commercial strategies. At the same time, the bank’s retail area has been enhanced with school insurance and pet insurance offerings. In sustainable f inance, LBP strengthened its leadership by segmenting its financial savings offer, in particular through its PEA Europe Souveraineté offer, and with CNP Assurances eliminating coverage reductions and insurance premium surcharges for people with male-specific cancers. Lastly, LBP has confirmed its commitment to maintaining the universal service aspect of its accessible banking mission by submitting its application to the European Commission

The Corporate and Local Development Banking (CLDB) division has launched a multi-payment transaction banking offer, and a partnership has been set up between LBP and the European Investment Bank to accelerate financing the energy renovation of social housing and public sector buildings in France. LBP AM continued to develop its real and private assets platform (private debt, property debt) with the opening of a branch in Germany and the launch of new funds, including the first ELTIF 2.0 fund. LBP is also continuing to diversify into private banking through the development of Louvre Banque Privée, in synergy with La Banque Postale, as part of its high value-added model for wealth management customers. In addition, LBP has maintained efforts to develop synergies to drive growth, changing the manager for the health insurance scheme for LBP and La Poste employees to CNP Assurances Protection Sociale. Company retirement savings and social protection products are now available to players in the major public financial group, and an employee savings and pensions offer for micro-enterprises and SMEs has also been launched, distributed by the LBP network and by CNP Retraite

CNP Assurances is continuing to develop its multi-partnership model internationally, with the signing of an agreement with Embracon to create a major player in Consórcio in Brazil. LBP has strengthened its leadership in sustainable finance by extending the deployment of the Impact Weighting Factor (IWF) tool to local authorities and large companies, after rolling it out in 2024 for its real estate loan originations and asset and project financing.