La Poste Groupe 2025 results
Driven by the Group’s multi-activity model, Group share of net income amounted to €1,160 million, with organic growth of +€279 million excluding non-recurring items. In 2025, the Group made efforts to control expenses across all business lines. In terms of ESG, the Group reduced its greenhouse gas (GHG) emissions by -3.8% vs. 2024 and strengthened compliance with its near-term SBTi trajectory.
Foreword by Marie-Ange Debon, Chairwoman and Chief Executive Officer of La Poste Groupe
In 2025, La Poste Groupe proved resilient in a highly competitive and unsettled economic environment.
This performance is first and foremost built on the commitment of the group’s employees, who, in their respective roles, have demonstrated commercial drive, capacity for adaptation and transformation and innovation. I would also like to highlight the major efforts made across all business lines to keep costs under control.
Upon taking up my role on 22 October 2025 as CEO of a group that had already undergone a significant transformation, I could feel the energy of our teams. That energy is a formidable asset.
The year’s highlights were the successful implementation of La Banque Postale's transformation plan and CNP Assurances’ good performance, supported in France by strong commercial momentum in the post office network and internationally by the quality of its strategic partnerships.
I would also emphasise the increase in parcel volumes delivered worldwide by the group (2.7 billion), led by Geopost in particular (up 5%). In 2025, the Parcels business, powered by Colissimo and Geopost's commercial brands (Chronopost, DPD, etc.), accounted for 53.6% of the group's revenue. However, the sector is experiencing strong downward pressure on its margins, due notably to the development of new players and the out-of-home delivery market.
Mail volumes continued their structural decline, down 8.1%, and I would like to highlight the significant efforts made to adapt the organisation to this ongoing downturn. Mail now accounts for only 15.0% of the group’s revenue.
2025 was a year of consolidation for our new digital and people-oriented services, which reported €1.6 billion in revenue.
La Poste Groupe is pursuing its aim to be "sustainably profitable and responsible". Once again this year, we have reduced our greenhouse gas emissions by 3.8% thanks to all our business activities, reaffirming our commitment to our near-term SBTi-validated pathway and our CDP A-List rating. As a mission-led company, La Poste continues to make a major contribution to society, with 419,000 jobs supported by the group's activities in France. As a responsible employer, the group is continuing its actions to promote health and safety at work, training and diversity, and this is a personal priority of mine.
La Poste Groupe is moving forward and I am determined to guide it through the next stages of its transformation, reconciling our roots and our dedication to our public service missions with our business dynamics, while keeping service quality and performance at the heart of our collective efforts.
Financial performance
La Poste Groupe’s consolidated revenue stood at €34.4 billion in 2025 (down 0.5%, or 0.2% at constant scope and exchange rates vs 2024), reflecting the combined impact of (i) a recovery in banking activities, (ii) a robust performance in insurance activities, (iii) strong competition in the Parcels business and (iv) a continuing decline in the Mail business.
◉ Parcels : volumes rose by 3.7% vs 2024 to 2,721 million, driven by growth in Geopost’s volumes (up 5.0% to 2,244 million), whereas Colissimo's volumes edged down (by 2.1% to 477 million) in highly competitive markets. Parcels represented 53.6% of the group’s total revenue in 2025 (vs 53.0% in 2024).
◉ Mail : volumes continued their structural decline, amounting to 5,160 million items delivered (down 8.1% on 2024), with price increases partly offsetting this impact. Mail accounted for 15.0% of the group’s total revenue in 2025 (vs 15.8% in 2024).
◉ Bancassurance activities : in a favourable interest rate environment, banking activities recovered, driven by a sharp rise in the net interest margin (€327 million vs 2024) and cost discipline. CNP Assurances registered another strong performance. Bancassurance activities represented 22.4% of group revenue (vs 21.7% in 2024).
The group’s results for the year were resilient, driven by the group’s multi-business model and measures to control costs across its business lines:
Consolidated operating profit amounted to €2,517 million (down 14.7%, or 7.8% like for like, vs 2024), with a €177 million higher contribution from bancassurance activities despite the structural decline in Mail volumes and squeezed margins in the Parcels business. Measures were taken to control operating expenses across all business lines. Excluding material non-recurring items, the group’s operating profit came to €2,430 million, up €140 million, or 6.3%, at constant scope and exchange rates (like for like).
Attributable net profit amounted to €1,160 million (down 17.7%, or 4.4% like for like vs 2024, which included the €500 million capital gain on the disposal of La Poste Telecom in that year). Excluding material non-recurring items, attributable net profit totalled €1,233 million, up €279 million, or 30.5%, on 2024 at constant scope and exchange rates.
The group continued to work on its financial structure:
Free cash flow was positive, coming in at €547 million (compared with €1,124 million¹ in 2024) ;
Capital expenditure and external growth spending net of disposals (excluding LBP)² amounted to €1,174 million (vs €911 million in 2024, including the €496 million impact of the sale of La Poste Telecom), reflecting a highly selective approach to these expenses ;
Net debt fell by €845 million, or 8.0%, to €9,756 million.
Non-financial performance³
La Poste Groupe's stated aim is to be "sustainably profitable and responsible". Its sustainability actions are focused on 10 key ESG issues⁴ that were identified in its double materiality assessment, and which correspond to the three performance levers that contribute to La Poste's impact as a mission-led company.
Environmental performance (Acting for the planet)
The group reduced its greenhouse gas (GHG) emissions by 3.8% (3.99 MtCO2eq., or 158,472 tCO2eq. vs 2024) and reaffirms its commitment to its SBTi-validated pathway.
Copyright : Gironde Habitat
◉ Ongoing electrification of the delivery fleet (more than 35,000 electric vehicles in service in Europe⁵) and decarbonisation of medium- and long-distance transport.
◉ A further reduction in absolute GHG emissions in the Parcels business, against a backdrop of higher volumes.
◉ The group defined its first medium-term climate plan recognised in the CDP A-List and its first climate change adaptation plan.
◉ Continued robust growth in bancassurance activities related to sustainable finance: ESG investments by La Banque Postale and its subsidiaries amounted to €389 billion at the year-end, representing 80% of their total investments.
Social performance - employment (Taking action with and for employees)
Robust social performance thanks to the commitment of all group employees and continuous constructive social dialogue.
◉ Creation of new employee representative bodies (Social and Economic Committees – SECs) and signature of several majority-backed collective agreements by La Poste and the trade unions in relation to key ESG issues.
◉ A caring employer: the group is taking action worldwide to improve the quality of life and working conditions of all its employees, particularly those with disabilities, who now account for 5.6% of the group’s total workforce⁶ (up from 5.0% in 2024).
◉ A skills-enhancing employer: 84.3% of group employees received training during the year.
◉ A committed employer: the group fosters diversity, inclusion and equal opportunities. Equal pay has been achieved for employees within La Poste SA⁷, and progress has been made at group level worldwide, with a gender pay gap of 4.1% in favour of men in 2025, compared with 4.2% in 2024.
Social responsibility performance (Acting for society and the future of the regions)
The group is helping to drive transition and is boosting regional development and social cohesion.
◉ New lending to customers in the public sector and the social economy up 17.4% to €13.8 billion.
◉ The group develops ethical, sovereign and inclusive digital services. It has 14 million active Digiposte customers and 8 million La Poste Digital Identity customers, positioning the group as France’s leading digital identity provider.
◉ 419,000 local jobs supported in France (representing 1.4% of total employment), either directly by the group or through its local economy purchases (€15.3 billion).
¹ Including an exceptional dividend of €1,000m paid by La Banque Postale (LBP).
² Excluding LBP, internal capital expenditure excluding disposals, and external growth spending and net financial assets including disposals.
³ The Statutory Auditors are currently finalising their review work on the sustainability metrics presented in this press release.
⁴ 1. Supporting the fight against climate change, 2. Improving air quality, 3. Developing the circular economy, 4. Improving well-being and working conditions, 5. Developing employability, 6. Fostering diversity, inclusion and equal opportunities, 7. Developing customer preference over the long term, 8. Promoting ethical, sovereign and inclusive digital services, 9. Supporting regional development and creating social links, 10. Developing responsible relationships.
⁵ Including Geopost subcontractors' vehicles.
⁶ Rate for the group according to CSRD standards (different from the French disability employment rate [BOE] previously reported).
⁷ Excluding civil servants.
Outlook
In a landscape that is being shaped by increasingly strained geopolitical relations and constantly evolving global trade rules, the World Bank is forecasting a slight dip in global growth, which is projected to come in at 2.6% in 2026. In Europe, growth forecasts remain weak (1.2% according to the ECB), particularly in France (1% based on Banque de France estimates).
Against this backdrop, the group intends to pursue its profitable and responsible growth by actioning the following levers :
As a mission-led company, the group confirms its societal commitments to regional development and cohesion.