La Poste supports local authorities in the implementation of their priorities and within their area of competence in terms of citizen relations and local services, energy transition, quality of life and territorial attractiveness, internal transformation. To do this, La Poste provides :
Its human resources : more than 60,000 postal workers ;
Its territorial network : more than 17,000 points of contact ;
Its digital services and platforms.
A connection to the territories
To give citizens access to a simplified, innovative public service by developing digital inclusion
Modernizing local public services is central to the challenges of territorial transition. La Poste's strong local presence helps municipalities develop local services.
Thanks to its unique physical network of over 17,000 points of contact, it enables citizens to complete administrative procedures online.
In partnership with the government and local authorities, La Poste hosts France Services centers. Customers receive assistance from a postal worker to access various public services.
414 post offices are now certified as France Services, throughout the country.
Supporting the economic and social development of the territories
La Poste also maintains a local presence, delivering services to every citizen's home through its network of postmen and women who travel the roads 6 days a week. Furthermore, its strong public trust allows it to provide essential social and everyday services to local communities, such as monitoring vulnerable individuals and delivering specific products (meals, medications, etc.). It also develops solutions to support local businesses, with its digital platforms and logistics solutions that promote short supply chains.
The energy transition, a major challenge for local authorities
La Poste is committed to the ecological transition. It supports local authorities, for example, in energy efficiency assessments and the performance of public buildings. It can also be an asset in the fight against energy poverty by helping to identify households eligible for assistance programs and thus accelerate energy-efficient renovations in individual homes.
To comply with the measures of the "5-stream" decree, the La Poste Group and the Suez Group have partnered to create Recygo, a company that sorts and recycles consumables in businesses, using social enterprises.
To improve everyday life for citizen
Users expect a simplified, personalized, and locally accessible public service. The acceleration of digital usage reinforces these needs, and local authorities want to offer their constituents tailored solutions.
Docaposte, a subsidiary of La Poste, offers, for example, to support the management of citizen relations with a simple interface adapted to all its needs: online procedures (making appointments, registrations, payments, etc.) and citizen requests (roads, incivilities, information, etc.).
Thanks to its local roots and recognized expertise, La Poste is a major resource to help territories simplify the daily lives of residents and foster a close relationship.