Innovation
France
Published on April 17, 2025

La Poste Groupe has made innovation a central lever for building its future. It is by innovating that it will achieve its strategic ambitions and ensure its long-term future. It is by innovating that it intends to provide transformative solutions to the major societal challenges of our time. To achieve this, the Groupe relies on a vast ecosystem to develop partnerships, support start-ups and create the new uses and services of tomorrow.

Innovation at the heart of our strategy

For La Poste Groupe, innovation is one of the levers of action identified in its strategic plan, and a key driver of its transformation. With numerous start-up partners, it cultivates innovation in all areas, from its offers and services to its organizational methods, to reinforce its positive impacts.

Innovative solutions

Innovation at La Poste is useful, accessible, open and everywhere. For La Poste groupe, innovation means regularly offering products and services that meet new customer needs.

A solution for transporting medical products under controlled temperatures, an ecological score to calculate the environmental footprint of its shipments... All business lines are concerned. Other innovations target the Group's internal processes and tools, to improve service quality, operational efficiency and environmental performance.

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Stimulating the ecosystem of start-up partners

Stimulating the ecosystem of start-up partners

The Group supports the development of start-ups that create value for its customers and society as a whole. It has structured a number of open innovation initiatives to anticipate and design new uses, and support start-ups at every key stage of their growth: from creation to incubation and the search for financing. The Group has supported the development of nearly 400 start-ups through its various initiatives.

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Intrapreneurship, an internal culture

La Poste was among the first major French groups to launch an intrapreneurship program, in 2014.

Making postal workers actors of innovation is the challenge of La Poste's new intrapreneurship program, “Impulser 2030!”. Launched in early 2022 to accompany the strategic plan “La Poste 2030, committed to you”, “Impulser 2030!” aims to enable the group's employees to contribute to the company's transformation by exploring new businesses.

The program's objectives are to create and develop innovative offers and services for the Group's branches, and to develop employees' entrepreneurial skills.