Summary
La Poste Groupe develops long-term relationships with its customers, suppliers and partners through responsible offerings and a procurement policy that incorporates social, environmental and ethical criteria. This approach helps strengthen trust, support local economies and encourage more responsible consumption patterns.
Developing a responsible purchasing policy
La Poste Groupe implements a responsible procurement policy that governs all of its supplier relationships. This policy aims to integrate social, environmental and ethical requirements throughout the value chain.
It is reflected in the integration of responsible criteria into procurement processes and in particular attention paid to working conditions and fundamental rights among suppliers and subcontractors. In 2025, La Poste SA, La Poste Immobilier, La Banque Postale and CNP Assurances renewed their Supplier Relations and Responsible Purchasing Label (RFAR).
The Group also works to support its partners in this approach. For example, initiatives such as the "Partner of Choice" programme within Geopost recognise responsible practices and the sustainable performance of partners.
This policy helps structure long-term relationships while supporting the development of local economic ecosystems and the responsible transformation of activities. In 2025, 80% of La Poste's suppliers were small and medium-sized enterprises in France.
Sustainably developing customer preference
Trust-based customer relationships are a cornerstone of La Poste Groupe's business model. They are built on the ability to offer useful and responsible services that reflect changing uses and expectations.
The Group therefore designs services that incorporate environmental and social considerations from the outset. For example, it supports the development of more responsible consumption patterns by working with circular economy and reuse stakeholders and by offering adapted logistics solutions.
It also helps foster new uses, such as out-of-home delivery solutions and services that facilitate second-hand consumption, responding to changing customer expectations.
This approach aims to build lasting customer relationships by combining service quality, usefulness and responsibility.
419 000
Direct, indirect and induced jobs
in local areas (2025)
84%
Of procurement procedures
include an ESG criterion weighted at 10% or more (2025)
Questions - answers
How does La Poste Groupe reconcile performance and responsible procurement?
La Poste Groupe considers responsible procurement to be a lever for sustainable performance. This policy helps strengthen the quality of supplier relationships while integrating social, environmental and ethical requirements.
Why does La Poste Groupe place such importance on its suppliers?
Suppliers are essential stakeholders in La Poste Groupe's value chain. By developing trust-based relationships and responsible practices, La Poste Groupe contributes to the sustainability of its activities and to the economic vitality of local areas.
How do La Poste Groupe's offerings encourage more responsible consumption?
La Poste Groupe supports evolving consumption patterns by offering solutions that promote reuse, the circular economy, second-hand markets and more sustainable delivery methods tailored to customer expectations.