Overcrowded hospitals, overwhelmed staff, medical deserts, and difficulties accessing care... To improve the functioning of the healthcare system, a whole range of issues must now be addressed.
Simplifying and securing the patient care pathway
The transformation of the healthcare system aims to create a better-organized healthcare system across regions by promoting cooperation between healthcare providers (private practice and hospital-based). This involves streamlining the patient's healthcare journey through better coordination and data sharing between healthcare professionals.
Thanks to its human and digital services, La Poste Santé & Autonomie is strengthening the coordination of interventions by all healthcare professionals involved in patient care at home, in outpatient settings, and in healthcare facilities.
At home for the prevention and detection of frailty
For coordinating hospital discharge and monitoring recovery with Noé Santé (coordination between hospital and community care, delivery of products, monitoring of recovery)
At home with MN Santé and Newcard (remote medical monitoring and follow-up), with Asten and Diadom (home healthcare services), Axéo Services and Age d'or Service (home help), with Mes Médicament chez moi (home delivery of medication) and Logissimo fresh (home delivery of meals), etc.
La Poste Santé & Autonomie services to facilitate the patient journey
Collecting and leveraging health data
The use of health data opens up new opportunities for progress in the healthcare sector. To achieve this, it is necessary to be able to collect, store, and utilize this highly sensitive data in a secure and sovereign manner. This is what La Poste Santé & Autonomie now offers thanks to the trusted digital solutions developed over several years by Docaposte, the group's digital subsidiary:
Business expertise, including Maincare and Heva, which enable data to be captured and collected within healthcare facilities.
Docaposte's trusted building blocks and services for secure data sharing (identification, transactions, storage)
HDS health data hosting: electronic archiving service, sovereign and trusted cloud, health data warehouses
The valorization of health data by Heva
Cybersecurity to prepare, protect, and respond in the event of an attack
These solutions have made La Poste Santé & Autonomie a leading operator capable of providing the secure and ethical digital framework that healthcare professionals need.
Heva, a leading player in health data processing
A subsidiary of Docaposte, Heva specializes in analyzing health data from databases such as the National Health Data System (SNDS). These analyses are essential for informing decisions made by healthcare stakeholders in the field of healthcare system organization, as well as those made by healthcare manufacturers in the development of therapies.
Customized logistics solutions

La Poste Groupe provides concrete solutions to the growing logistics needs for the storage and transport of molecules, medicines, and healthcare devices. Chronopost Healthcare's expertise in temperature-controlled freight transport and Log'issimo's tailored local storage and delivery solutions are key to ensuring continuity of supply to healthcare professionals while guaranteeing the traceability and safety of goods.
Funding healthcare providers
As the leading banking partner for public hospitals since 2015, La Banque Postale supports nearly 2,000 public and private healthcare providers (public hospitals, associations, and public nursing homes) in their modernization projects. The creation of a major public financial hub now makes it possible to strengthen support for public policies at the national and local levels, as well as regional development.
