Published on February 9, 2026

Being useful to everyone, adding value and contributing to the transformation of the healthcare system... This is what La Poste Santé & Autonomie aims to achieve through its new services.

ICOPE : to delay the loss of independence

La Poste's local human network is being used by the WHO's Icope programme to prevent loss of independence, led by Toulouse University Hospital. Postmen trained in assessing functional abilities help to identify situations of frailty among elderly people. Once detected, these individuals can then receive early care, which helps to delay their entry into dependency.

CARESIDE : For better coordination of the healthcare journey

Launched by La Poste Santé & Autonomie, this industrial platform for digital and human services aims to optimise the patient experience. Via a patient portal, they can access useful services including pre-admission, administrative management, preparation for returning home and remote medical monitoring. Thanks to the centralisation of information, healthcare professionals have a 360° view of patient care throughout the healthcare journey, enabling them to improve the quality of care and ensure better coordination between the various healthcare stakeholders.

Careside is the human and digital patient journey platform at the heart of La Poste Santé & Autonomie's strategy.

Dominique Pon

Managing Director, La Poste Santé & Autonomie

OpenValue's trusted generative AI : giving healthcare professionals back their time

La Poste Santé & Autonomie's generative AI, developed by experts at Openvalue (a subsidiary of Docaposte) in partnership with leading technology companies such as NumSpot, Aleia is the first sovereign, industrial-scale solution developed for the healthcare sector. It is a prime example of La Poste Group's ability to develop solutions that simplify the lives of healthcare professionals.

Today, La Poste Santé & Autonomie is one of the only players able to offer this technology in a completely sovereign environment.

Olivier Barets

Deputy Chief Executive Officer of La Poste Santé & Autonomie, responsible for strategic marketing and communications